Hey I was just thinking the same thing.. I'm talking about the title
https://snowbrains.com/epic-pass-holders-denied-refunds-vail-resorts/
"4/2021 - In a letter to passholders last week, Vail Resorts CEO Rob Katz addressed the long call center lines experienced by many customers, claiming that the company has since doubled and plans to quadruple their call center staff.
In January, a group of Epic Pass holders on the east coast were unhappy with Vail Resorts for “forcing them to either violate state pandemic travel restrictions or lose significant money they paid for ski passes,” reported WVCB. However, since then, Vail Resorts has done a u-turn and is preparing to offer credits to Epic Pass holders affected by individual state’s quarantine rules meaning they couldn’t ski this season."
I found no evidence of said u-turn on the web. Oh wait this article is dated 4/1/21...
I could not find any class action lawsuits for 2020-21 passes in a brief web search.
The Boston TV stations consumer problem solvers, Solve It 7, etc.. apparently want nothing to do with this, as we get zero response.